TheTalkStreet
TheTalkStreet
Friday, 20 Sep 2024
TheTalkStreet

Vyom Bajpai | Founder Of Damak Diamonds | Certified Diamond & Hallmark Jewellery | Interview With TheTalkStreet

Damak Diamonds represent top-quality gems, innovative design, and expert craftsmanship. Inspired by a woman's sensuality and natural beauty, this timeless collection features elegantly simple pieces perfect for any occasion.

TTS ICon  Who is Founder of Damak Diamonds & what is his vision for the Damak jewellery brand?

Vyom Bajpai is the owner of Damak Diamonds, an emerging jewellery store with both online and offline presence. At Damak, we specialize in offering customized, unique jewellery pieces. My goal is to bring fresh ideas and enduring values to the diamond business, setting us apart in a competitive market.

TTS ICon  What was your educational background, and how did it prepare you for a career in diamond manufacturing?

I graduated with a B.Com from Jagran College in Kanpur and then moved to Surat for further studies, enrolling in the Master Program in Gems and Jewellery at ISGJ, and a Diamond Grading Course at GIA. This education broadened my expertise in diamonds and jewellery design. I began my career at a jewellery manufacturing unit, learning the process of jewellery making and the artistry of the karigars, and even crafted a few pieces myself. I gained experience in the diamond market before launching my own brand, ‘Damak Diamonds’, in Kanpur and New Delhi.

TTS ICon  How does providing valuable information influence consumer decision-making in the jewellery sector?

In the jewellery business, trust is paramount. New-age consumers are not drawn to brands that rely solely on transactions and one-way promotional approaches. They prefer brands that offer engaging and informative communication. Although the methods of communication and sales channels have changed, we still believe that educating consumers is key to building trust and supporting informed purchasing decisions.

 

TTS ICon  With a focus on quality, the collection includes handpicked natural gemstones and certified diamonds. Could you share details about the selection process for these precious items?

At Damak, the directors and designers travel to major B2B gemstone and jewellery exhibitions around the world, such as those in Jaipur and Hong Kong, to select gemstones for the Legacy collection and diamonds for the Surat market. Some gemstones are precisely cut to align with the brand's exact standards, guaranteeing consistency in colour, shape, and size. Every diamond is handpicked by the directors and comes with GIA or IGI certification, passing through strict quality control and meticulous inspection to ensure exceptional quality.

TTS ICon  What sets the “Yes I Do Collection” apart from earlier collections by Damak?

As a symbol of innovation and excellence, the “Yes I Do Collection” reflects the brand's philosophy through bespoke, exclusive designs, meticulously crafted in-house. We handpick only the finest certified diamonds, ensuring that each piece is of the highest quality, with perfect uniformity and consistency. The “Yes I Do Collection” sets new standards in the industry and redefines the norms of high jewellery in India.

TTS ICon  Is there a specific gemstone that you're especially drawn to?

I have a stronger preference for diamonds over colored stones. Since we offer a full buyback on diamond jewellery, it’s a popular choice among our customers.

TTS ICon  What are the key values and principles that drive the craftsmanship and artistry at Damak?

The values that guide the craftsmanship and artistry at Damak are rooted in an unwavering commitment to perfection and excellence. Every piece we create is a testament to our dedication to achieving the highest levels of finishing and craftsmanship. We continuously strive to exceed expectations, pushing the boundaries of what is possible in the jewellery industry. This relentless pursuit of quality drives us to challenge ourselves, refine our techniques, and set new benchmarks in artistry and design. At Damak, we believe in not just meeting industry standards, but in raising them, ensuring that every creation is a masterpiece that reflects our core values of precision, elegance, and unparalleled craftsmanship.

TTS ICon  How do you manage custom orders when clients have specific requirements for diamond cut, size, or shape?

In managing custom orders, particularly for highly personal and specific items like diamonds, my approach centers on meticulous communication and attention to detail. Here’s the process I follow:

By following these steps, I aim to deliver a seamless experience, ensuring that custom orders are executed with precision and the highest level of craftsmanship.

TTS ICon  How can jewellery brands build trust with new-age consumers who seek more than just transactional relationships?

Selling jewellery goes beyond just transactions—it's fundamentally about building trust. Modern consumers, especially today’s new-age buyers, seek more than just one-way promotional messages from brands. They value genuine engagement and look for brands that offer more than just products, but also valuable insights and guidance. As sales channels and communication methods evolve, it's crucial for brands to focus on educating consumers, helping them make informed decisions and fostering a sense of trust and loyalty.

 

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